Services

Integrated agent maintenance of communication network mainly provides all-round technical services such as operation management, routine maintenance and fault handling of communication network machine room environment, base station equipment, transmission lines and ancillary facilities; Provide emergency communication support services that respond quickly to major failures of communication networks caused by various unexpected reasons and solve them in the shortest time; Provide emergency communication guarantee services for important social activities or special events. Cover the maintenance work of base stations, indoor distribution system, towers, transmission lines, group customers, home broadband, optimization and other specialties.

By integrating the industry's first-class teams and advanced experience, FiberHome continuously strengthens resource management, information management and quality management, and uses professional agent maintenance management platform and maintenance tools to continuously improve maintenance efficiency and network operation indicators, so as to help customers build a well-perceived network and realize OPEX savings.

Typical projects

• China Mobile won the bid for integrated agent maintenance projects for three consecutive times in 2016-2021, 2019-2021 and 2021-2023 (involving 7 provinces)

• China Unicom's Integrated Agent Maintenance Projects in Chongqing, Anhui, Shanghai and Other Provinces from 2018 to 2021

• China Telecom's Integrated Agent Maintenance Projects in Shanxi, Inner Mongolia, Liaoning and Other Provinces from 2019 to 2021

• China Tower's Integrated Agent Maintenance Projects in Henan from 2016 to 2019 and Xinjiang from 2020 to 2022